Why Crowdsourcing is Bad For Design
By: Dennis Salvatier | May 8th, 2012 | 11 comments
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When you think of mortal enemies you think of legendary foes like the Hatfields and the McCoys, Sherlock Holmes and Professor Moriarty, Batman and the Joker. Design also has a mortal enemy that’s come to power in the last few years and it is called crowdsourcing. Many well known companies are participating in this method of receiving design services and it’s becoming more and more popular. The worst part is the design community is eagerly participating.
What is Crowdsourcing?
Imagine a company or organization looking for a new logo and devising a way to cut costs by creating a “contest” (through a third party rep) where they offer a cash prize to the winning design. Imagine the amount of spec hours spent by the design collective, all hoping to win recognition and fame. Imagine that, and you’ll see what crowdsourcing is all about. A real contest is where people submit their work to compete against one another with the result of a single winner. Crowdsourcing uses this formula and perverts it by adding one more element to it; they keep the work, even the work that didn’t win, and use it for their branding and marketing benefit in any way they see fit.
Why It’s Bad For The Company
The company is obviously looking for a way to get thousands of options for very little out-of-pocket-costs. They think they’re going to get a product that will serve their branding endeavors, because they believe that design is about how you want to look and in reality it’s all about how you want to be perceived. There is no design brief so you can’t do any research or do a background search on the company’s competitors. Also, the designer’s careless involvement with the project lacks a proper engagement with the client. Plus, the designer’s know they’re working for free, so they turn out a quick piece of work in hopes of gaining instant fame. The company is oblivious to the fact that their new logo lacks effectiveness and value. By skipping the design brief and the client/designer relationship, you are essentially writing a biography without knowing anything about the subject. The result is an ineffective and mediocre piece of work.
Why It’s Bad For The Creative
You just won the contest and the cash prize. Awesome! You should be congratulated, but instead you’ve made your life much worse without knowing. By taking this shortcut called crowdsourcing, you’ve participated in telling the whole world that what you and the rest of your design brethren do is push buttons. You’ve helped reinforce to the ignorant that what we do has no value and that this is the way design services should be commissioned. And the worst part is that you’ve made it harder for all the other designers who aren’t participating in crowdsourcing.
You can’t skip the starving-artist phase of your creative growth process. You have to go through the hurdles of finding your clients, designing for them, dealing with them, sometimes getting into it with them and making them happy. If you don’t value what you do as a designer, no one will. It’s your responsibility, as part of the design community to help educate people on the benefits of design and the creative process. Taking part in these phony contests cheapens what we all do.
Final Thoughts
Butterflies and moths are pretty similar, with the butterfly being the prettier and most popular of the two, but did you know that when a moth emerges from its cocoon it can spin silk? A butterfly can’t do that. Moth’s are faster, stronger, but struggle twice as much when breaking through their cocoons. That struggle is necessary for their survival. Without it they would be too weak and die. The struggle is nature’s way of strengthening the moth and as designers, we’ll definitely struggle and go through some hard times. We’ll even take on less-than-exciting projects at the beginning of our careers, but I encourage you to embrace the struggle and become exceptional.
I promise that every tough step you take is incrementally moving you closer to the designer you want to be. Give yourself that chance and never participate in crowdsourcing. And most importantly, spread the word!
Happy Designing,
Dennis Salvatier
Dennis Salvatier is the principal and lead designer of Salvatier Studios. When he isn’t providing graphic design and illustration services at Salvatier Studios, he’s creating fun illustrations as Tanoshiboy. He is a fan of comic books, movies, doodling on napkins, his lovely wife and connecting with other creatives, so say hello! Read Dennis’ blog
11 Responses to Why Crowdsourcing is Bad For Design
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Dennis,
That was a compelling and well-articulated case against crowdsourcing design.
I can’t seem to drum up as much passion against the phenomenon. I do agree with your assertion that crowdsourcing design can have a vastly negative impact on the perceived value of professional designers & our work. But should we lament the loss of clients who place such low value on our profession?
Designers who are just starting out deserve fair warning that association with a crowdsourcing project will have more negative impact on their eventual reputation than postitive.
I’m just not sure that crowdsourcing represents a threat to established, professional designers who are unlikely to either participate in such a project or pursue a client who leaves their brand’s fate in the hands of hobbyists.
I propose a litmus test for those who are considering crowdsourcing:
99designs (the self-proclaimed largest online marketplace for crowdsourced graphic design services) is crowdsourcing their own homepage redesign [ http://bit.ly/ISnUai ] .
Here’s a snippet from the brief:
“99designs will choose up to three winning homepage designs, and will award a $1,000 cash prize to each winning designer. Following the contest, 99designs will test the homepage designs using its internal testing methodologies, and will incorporate winning elements into the next version of its homepage”
If that doesn’t make your skin crawl, then by all means go get that money.
Thanks, Elias. It definitely doesn’t threaten established designers in a traditional sense, but I think it can begin to lower the price and standards of design in general. That can lead to questions being asked of established designers by their clients as to why they’re being charged so much for something they can get for a fraction of the price. A good designer will be able to demonstrate their value, but there is no doubt the client will question whether they should go a cheaper route. And that’s where I see the danger.
99designs.com is the galactic empire and Mark Hardbottle is the emperor. They’re the sole reason why designers are being low-balled these days. That’s why it’s important for us to educate our clients and our young designers. I’m aware that the current generation is obsessed with instant fame, but people shouldn’t forget that the tortoise beat the hare.
i agree with you Dennis. The problem of crowdsourcing is not that is a threat to established designer , It is because they promote wrong concept of design as a commodity, however the core of a good design is solving a problem and adding more value rather than a pretty picture you can bid and buy.
Exactly! I often tell my clients, and even other designers, that what we do has little to do with making things pretty. We have to communicate a message and do it effectively. If it just looks pretty, then were focusing too much on the superficial.
Point taken! The real threat is to strategy based on research (the other job of a designer). When the value scale tips toward “which looks better” from “which is best for my brand” then we all lose.
Most definitely. It’s something I wrestle with some clients. They can’t seem to wrap their minds around something being designed strategically as opposed to purely aesthetic.
Hi Dennis,
Your post gathered some attention from us (the “crowdsourcers”), and we would like to open a discussion about this. My name is Jaime, I am an employee at Chaordix, and we have posted this reply:
http://www.chaordix.com/2012/05/why-understanding-is-critical-to-healthy-crowdsourcing/
I look forward to your feedback!
Jaime, I apologize for the late response. It’s been a very busy season. I’ve replied to your post and hope you like what I have to say. Thanks!